/posts

// ai

ServiceNow Knowledge 2026 - 3 Key Takeaways

Key insights from ServiceNow Knowledge 2026: how AI Control Tower, Otto, and CMDB are positioning the platform for enterprise AI adoption.

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// servicenow

AI Driven Development in ServiceNow

ServiceNow's Fluent SDK turns XML configs into code, letting AI tools like Claude Code drive development. Here's why that means hiring for ServiceNow is about to shift from developers to agent managers.

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// platform

Why most ServiceNow Platform Fails at Scale

Most organizations focus on deploying features, but scaling the platform requires architectural governance, long-term vision, and a strategy for sustainable growth.

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